Live Independently, On Your Terms Empowering independence and transforming lives across Western Pennsylvania
DON Services is a licensed personal care agency in Western Pennsylvania, helping people with disabilities, seniors, and veterans live independently in the homes and communities they choose — guided by the principles of Independent Living.
Are you interested in becoming part of the team?
We are hiring!
Why work as a DON Services attendant? Benefits that support your financial, personal, and professional well-being.
Comprehensive Benefits
Access voluntary benefits including life, accident, and critical illness insurance, medical, dental, vision coverage, and a 401k retirement plan with employer match.
10 Caregiver Holidays
Enjoy 10 designated holidays throughout the year, and earn time and a half pay when you work these days.
Weekly Pay & Same-Day Pay
Receive your paycheck every week for consistent income, or choose same-day pay to access your earnings after your shift with Keeper.
Flexible Work Schedules
Choose shifts that fit your schedule, including weekend-only options, with flexible assignments such as companion care, light housekeeping, and personal care.
Career Growth Opportunities
Take advantage of skill-building and the chance for advancement through promotions from within.
Community Impact & Events
Participate in social gatherings that engage consumers and connect the community, while helping individuals live independently at home.
Government Benefits & Legal Services
Get assistance with applying for government benefits and enjoy discounts on DON legal services.
How can DON Services help? Companionship, personal hygiene, housekeeping, meal prep, medication reminders, and more.
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- DON Services Staff providing free information, cotton candy and snow cones to the community is a common sight during summer events throughout
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- DON Services Staff raising money for the PA Special Olympics and celebrating St. Patrick’s Day at the Polar Plunge ’26.
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- DON Services staff making cotton candy for consumers at an outdoor community event.
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- The DON Services LINKS team at Moraine State Park for the annual end of summer Fishing Derby
Helpful Vocabulary
Consumer
A recipient of care who has a voice in directing their services through participation in developing their own Independent Living Plan.
Personal Care Attendant (PCA)
Provides in-home care, assisting the consumer in maintaining independence while following their Independent Living Plan.
Independent Living Coordinator (ILC)
Provides direct oversight of consumer care and serves as the bridge between the consumer, Service Coordinator, MCO, and attendants.
Service Coordinator
The MCO’s staff member who manages your care plan and authorizes the services you receive.
Managed Care Organization (MCO)
The insurance-type organization that manages and coordinates your CHC waiver benefits.
Activities of Daily Living (ADLs)
Essential daily tasks like bathing, dressing, mobility, and meal preparation that support health and independence.
Independent Living Plan (ILP)
The framework document a consumer develops with their ILC that guides all services being provided.
Community HealthChoices (CHC)
A Medicaid waiver providing long-term services and supports at no out-of-pocket cost for eligible consumers.
Care Manager
Conducts a full assessment and builds a personalized care plan for OPTIONS program participants.
Office of Developmental Programs (ODP)
The PA DHS office that administers waiver services, including eligibility for the LINKS program.
Memberships & Affiliations
