Accessibility Statement

DON Services is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.

Ongoing Efforts to Ensure Accessibility

We follow the Web Content Accessibility Guidelines (WCAG) version 2.1 as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.

Website accessibility is an ongoing process. We continually test content and features for WCAG 2.1 Level AA compliance and remediate any issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools such as the Accessibility Checker WordPress Plugin, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.

Accessibility Features On Our Website

The following is a list of items we have included in our website to improve its accessibility:

• A “skip to main content” link for keyboard users to bypass repetitive navigation
• Color contrast on text and buttons checked and corrected to meet WCAG AA minimum standards
• Corrected heading structure so screen reader users can navigate the page logically
• A simplified summary provided on pages with more complex content, to support easier reading
• ARIA labels and roles added to interactive elements like our site search
• Visible focus outlines for keyboard navigation

Where We’re Improving

In our efforts to bring our website up to standard, we are targeting the following areas:

• Ongoing manual review of new pages as our website continues to grow
• Ongoing monitoring for accessibility issues using automated scanning tools

This is part of our broader effort to make everyone’s experience at DON Services a welcoming and enjoyable one. Please note that while we make every effort to provide information accessible for all users, we cannot guarantee the accessibility of third party websites to which we may link.

Accessibility Support Contact

We welcome comments, questions, and feedback on our website. If you are using assistive technologies and are having difficulty using our website, please contact us or call us at (724) 652-5144. We will do our best to assist you and resolve issues.